Our Policies

  • Store Policy

    ALL PURCHASES FROM CHARLES ANTHONY ARE BOUND BY THESE TERMS!

    These items are sold and accepted by the Buyer under the following terms and conditions: Our goal is to sell beautiful vintage, estate, and new jewelry, art glass, bronzes, and other fine antiques, collectibles and decorative items. Charles Anthony makes every effort to purchase and bring to our customers the finest pieces available. We examine each piece carefully and if our pieces are in less than fine condition, the description and price will reflect accordingly. With this in mind, each piece is unique. It will have varying levels of wear or other signs of age. In many cases this adds to its charm. However, this fact means that ALL ITEMS, regardless of age and condition, are sold in an “AS IS” and “WHERE IS” condition, with all faults and defects. It is the sole responsibility of the Buyer to examine to the Buyer’s satisfaction the item(s) and decide whether or not they are suitable, satisfactory, and appropriate for the Buyer’s intended purpose. All representations of age, weight, size, color, clarity, purity and other physical attributes are approximates and express solely the opinion of the Seller. All jewelry assessments, including stone measurements, are made in the mounting and are done to the extent thereby permitted and are approximates.

    NO WARRANTY: ALL ITEMS ARE SOLD "AS IS,” "WHERE IS". Charles Anthony has made every effort to accurately describe all property to be sold but, assumes no risk, liability or responsibility for the identification or authenticity or authorship, weight, count, measure of any property for sale in the store or on the website. The descriptions of items appearing on the website or in a catalogue and any advertising prior to a sale are believed to be correct. Nevertheless, neither those descriptions nor any oral statements made by the Seller (or his agents or employees) concerning any item(s) conveyed with this sale shall be construed as a warranty or guarantee, either expressed or implied, unless it is provided in writing by the Seller.

    Return Policy: ITEMS MAY BE RETURNED FOR STORE CREDIT ONLY, LESS A 20% RESTOCKING FEE, within 10 days of the purchase date. Items must be returned in their original state. No items will be credited in the event of any damage caused by, including but not limited to, application of testing acids, attempts to clean product, distortion, breakage, loss of stones or other parts. No refunds or credits will be made on insurance, shipping or any additional fees including but not limited to, packing fees, custom work, appraisals, etc. The venue of this transaction, regardless of the actual location or receipt of payment and delivery of the merchandise is San Antonio, Texas, Bexar County. .

    Return Policy: Sales Policy: Because we offer the same items online and in our showroom, occasionally items will be sold before they can be removed from the site. In the event of a conflict, sales will be made on a first come basis. This will be determined by the time payment is made. If you have a question or concern, please call us or email us with your question prior to purchasing. Our contacts are at the bottom of every page. The decision of the Management is final in all cases. In the rare event that we collect payment and cannot deliver the item, your full amount will be refunded within 48 hours via the means of payment used, provided the funds have cleared or been approved.

    Email Marketing Policy: : We will only email you about items or events in our store. We do not sell, rent, or trade customer information. You may opt in or opt out at any time.

    Layaway Terms : Initial payment of 10% down and the remaining BALANCE DUE amount is to be paid over the consecutive months of the layaway period in amounts equal to or greater than the amount noted in the Layaway Agreement. Deposits, down payment, and any other payments are non-refundable if the customer does not pay in full within (5) five days of the agreed upon due dates.

    • You are welcome to pay the balance due at any time within the layaway period. NO CARRYING CHARGES. NO INTEREST CHARGES.
    • At least one payment must be made monthly
    • Cancellation of layaway will result in a restocking charge of 30% of the purchase price. The customer may cancel layaway at any time within the first 30 days. Any monies that may be due back to the customer will be returned in the form of a store credit only. All sales are final.
    • Charles Anthony reserves the right to cancel any layaway if payments are not made on a monthly basis.
    • A grace period of 5 days from the payment due date will be observed. After the five days, the customer will be in default of this agreement and the item will be considered abandoned. No monies will be refunded and no notice will be given. It is incumbent upon the customer to note the payment dates. All abandoned items will be treated in accordance with the following:
    • All layaway items must be paid in full to remove it from the store. Items not paid for in full by the end of any grace period will be considered abandoned and available for sale again. All monies paid to date will be considered storage fees and become the property of Charles Anthony.
    • In the event that Charles Anthony Jewelers loses, damages, misplaces, or some other misfortune befalls the item in layaway, the sole remedy available under this agreement to the customer is a refund of the monies paid to date per this agreement. No other remedy is provided for under the Layaway Agreement, expressed or implied.
    • All items are sold in accordance with the terms on the invoice.
    • All contacts should be in person or in writing to sales@charlesanthonyjewelers.com.
    • No refunds will be made under any circumstances other than cancellation or loss as noted above.

  • Privacy Policy

    Charles Anthony is committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party without your prior approval.

    We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable.

    If you would rather not receive this information, you may send an e-mail to remove@charlesanthonyjewelers.com with 'unsubscribe' as the subject line.

    Charles Anthony does not sell, trade or rent your personal information to others.

  • Terms of Use

    These Terms and Conditions of Use (the “Terms of Use”) apply to the Charles Anthony web site located at www.CharlesAnthonyJewelers.com, and all associated sites linked to www.CharlesAnthonyJewelers.com by Charles Anthony Jewelers, its subsidiaries and affiliates, (collectively, the “Site”). The Site is the property of Charles Anthony, LLC. and its licensors. BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

    Charles Anthony reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these Terms of Use, Charles Anthony grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the site.

    Content: All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (collectively, “Content”), including but not limited to the design, structure, selection, coordination, expression, “look and feel” and arrangement of such Content, contained on the Site is owned, controlled or licensed by or to Charles Anthony, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.

    Except as expressly provided in these Terms of Use, no part of the site and no content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including “mirroring”) to any other computer, server, Web site or other medium for publication or distribution or for any commercial enterprise, without Charles Anthony’s written consent.

    Your Use of the Site: You may not use any “deep-link”, “page-scrape”, “robot”, “spider” or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the site or any content, or in any way reproduce or circumvent the navigational structure or presentation of the site or any content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Site. Charles Anthony reserves the right to bar any such activity.

    You may not attempt to gain unauthorized access to any portion or feature of the site, or any other systems or networks connected to the site or to any Charles Anthony server, or to any of the services offered on or through the site, by hacking, password “mining” or any other illegitimate means.

    You may not probe, scan or test the vulnerability of the site or any network connected to the site, nor breach the security or authentication measures on the site or any network connected to the site. You may not reverse look-up, trace or seek to trace any information on any other user of or visitor to the site, or any other customer of Charles Anthony, including any Charles Anthony account not owned by you, to its source, or exploit the site or any service or information made available or offered by or through the site, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by the site.

    You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the site or Charles Anthony’s systems or networks, or any systems or networks connected to the site or Charles Anthony.

    You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the site or any transaction being conducted on the site, or with any other person’s use of the site.

    You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to Charles Anthony on or through the site or any service offered on or through the site. You may not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity.

    You may not use the site or any content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of Charles Anthony or others.

  • Purchases: Other Terms and Conditions

    Additional terms and conditions may apply to purchases of goods or services and to specific portions or features of the site, including contests, promotions or other similar features, all of which terms are made a part of these Terms of Use by this reference. You agree to abide by such other terms and conditions, including where applicable representing that you are of sufficient legal age to use or participate in such service or feature. If there is a conflict between these Terms of Use and the terms posted for or applicable to a specific portion of the Site or for any service offered on or through the site, the latter terms shall control with respect to your use of that portion of the Site or the specific service.

    Charles Anthony’s obligations, if any, with regard to its products and services are governed solely by the agreements pursuant to which they are provided, and nothing on this site should be construed to alter such agreements.

    Charles Anthony may make changes to any products or services offered on the site, or to the applicable prices for any such products or services, at any time, without notice. The materials on the site with respect to products and services may be out of date, and Charles Anthony makes no commitment to update the materials on the site with respect to such products and services.

    The following terms also govern and apply to your use of the Site, and they are incorporated herein by this reference:

    Privacy Policy, Store Policy, Returns Policy. Each of these policies may be changed from time to time and are effective immediately upon posting such changes on the Site.

    Privacy: Charles Anthony’s Privacy Policy applies to use of this site, and its terms are made a part of these Terms of Use by this reference. Additionally, by using the site, you acknowledge and agree that Internet transmissions are never completely private or secure. You understand that any message or information you send to the Site may be read or intercepted by others, even if there is a special notice that a particular transmission (for example, credit card information) is encrypted.

    Links to Other Sites and to the Charles Anthony Site: This site may contain links to other independent third-party Web sites (“Linked Sites”). These Linked Sites are provided solely as a convenience to our visitors. Such Linked Sites are not under Charles Anthony’s control, and Charles Anthony is not responsible for and does not endorse the content of such Linked Sites, including any information or materials contained on such Linked Sites. You will need to make your own independent judgment regarding your interaction with these Linked Sites.

    Disclaimers: CHARLES ANTHONY DOES NOT PROMISE THAT THE SITE OR ANY CONTENT OR FEATURE OF THE SITE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE SITE WILL PROVIDE SPECIFIC RESULTS. THE SITE AND ITS CONTENT ARE DELIVERED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. ALL INFORMATION PROVIDED ON THE SITE IS SUBJECT TO CHANGE WITHOUT NOTICE. CHARLES ANTHONY CANNOT ENSURE THAT ANY FILES OR OTHER DATA YOU DOWNLOAD FROM THE SITE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. CHARLES ANTHONY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CHARLES ANTHONY DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE SITE AND/OR ANY CHARLES ANTHONY SERVICES. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE SITE AND ANY LINKED SITES. YOUR SOLE REMEDY AGAINST CHARLES ANTHONY FOR DISSATISFACTION WITH THE SITE OR ANY CONTENT IS TO STOP USING THE SITE OR ANY SUCH CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.

    The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorized access to, alteration of, or use, whether for breach of contract, tort, negligence or any other cause of action.

    Charles Anthony reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the Site, or any portion of the Site, for any reason; (2) to modify or change the site, or any portion of the site, and any applicable policies or terms; and (3) to interrupt the operation of the site, or any portion of the site, as necessary to perform routine or non-routine maintenance, error correction, or other changes.

    Limitation of Liability: Except where prohibited by law, in no event will Charles Anthony be liable to you for any indirect, consequential, exemplary, incidental or punitive damages, including lost profits, even if Charles Anthony has been advised of the possibility of such damages.

    If, notwithstanding the other provisions of these Terms of Use, Charles Anthony is found to be liable to you for any damage or loss which arises out of or is in any way connected with your use of the Site or any Content, Charles Anthony’s liability shall in no event exceed the greater of (1) the total of any subscription or similar fees with respect to any service or feature of or on the Site paid in the six months prior to the date of the initial claim made against Charles Anthony (but not including the purchase price for any Charles Anthony products or any Repair Services or similar expense), or (2) US$100.00. Some jurisdictions do not allow limitations of liability, so the foregoing limitation may not apply to you.

    Indemnity: You agree to indemnify and hold Charles Anthony, its officers, directors, shareholders, predecessors, successors in interest, employees, agents, subsidiaries and affiliates, harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against Charles Anthony by any third party due to or arising out of or in connection with your use of the Site.

    Violation of These Terms of Use: Charles Anthony may disclose any information we have about you (including your identity) if we determine that such disclosure is necessary in connection with any investigation or complaint regarding your use of the Site, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Charles Anthony’s rights or property, or the rights or property of visitors to or users of the Site, including Charles Anthony’s customers. Charles Anthony reserves the right at all times to disclose any information that Charles Anthony deems necessary to comply with any applicable law, regulation, legal process or governmental request. Charles Anthony also may disclose your information when Charles Anthony determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes.

    You acknowledge and agree that Charles Anthony may preserve any transmittal or communication by you with Charles Anthony through the Site or any service offered on or through the Site, and may also disclose such data if required to do so by law or Charles Anthony determines that such preservation or disclosure is reasonably necessary to (1) comply with legal process, (2) enforce these Terms of Use, (3) respond to claims that any such data violates the rights of others, or (4) protect the rights, property or personal safety of Charles Anthony, its employees, users of or visitors to the Site, and the public.

    You agree that Charles Anthony may, in its sole discretion and without prior notice, terminate your access to the Site and/or block your future access to the Site if we determine that you have violated these Terms of Use or other agreements or guidelines which may be associated with your use of the Site. You also agree that any violation by you of these Terms of Use will constitute an unlawful and unfair business practice, and will cause irreparable harm to Charles Anthony, for which monetary damages would be inadequate, and you consent to Charles Anthony obtaining any injunctive or equitable relief that Charles Anthony deems necessary or appropriate in such circumstances. These remedies are in addition to any other remedies Charles Anthony may have at law or in equity.

    You agree that Charles Anthony may, in its sole discretion and without prior notice, terminate your access to the Site, for cause, which includes (but is not limited to) (1) requests by law enforcement or other government agencies, (2) a request by you (self-initiated account deletions), (3) discontinuance or material modification of the Site or any service offered on or through the Site, or (4) unexpected technical issues or problems.

    If Charles Anthony does take any legal action against you as a result of your violation of these Terms of Use, Charles Anthony will be entitled to recover from you, and you agree to pay, all reasonable attorneys’ fees and costs of such action, in addition to any other relief granted to Charles Anthony. You agree that Charles Anthony will not be liable to you or to any third party for termination of your access to the Site as a result of any violation of these Terms of Use.

    Governing Law; Dispute Resolution: You agree that all matters relating to your access to or use of the Site, including all disputes, will be governed by the laws of the United States and by the laws of the State of Texas, without regard to its conflicts of laws provisions. You agree to the personal jurisdiction by and venue in the state and federal courts in San Antonio Texas, Bexar County, Texas, and waive any objection to such jurisdiction or venue. Any claim under these Terms of Use must be brought within (6) six months after the cause of action arises, or such claim or cause of action is barred. No recovery may be sought or received for damages other than out-of-pocket expenses, except that the prevailing party will be entitled to costs and attorneys’ fees. In the event of any controversy or dispute between Charles Anthony and you arising out of or in connection with your use of the Site, the parties shall attempt, promptly and in good faith, to resolve any such dispute. If we are unable to resolve any such dispute within a reasonable time (not to exceed thirty (30) days), then either party may submit such controversy or dispute to mediation. If the dispute cannot be resolved through mediation, then the parties shall be free to pursue any right or remedy available to them under applicable law.

    Void Where Prohibited: Charles Anthony administers and operates the http://www.CharlesAnthonyJewelers.com Site from its location in San Antonio Texas, but may be administered and operated from various locations both inside and outside the United States. Although the Site is accessible worldwide, not all features, products or services discussed, referenced, provided or offered through or on the Site are available to all persons or in all geographic locations, or appropriate or available for use outside the United States. Charles Anthony reserves the right to limit, in its sole discretion, the provision and quantity of any feature, product or service to any person or geographic area. Any offer for any product or service made on the Site is void where prohibited. If you choose to access the Site from outside the United States, you do so on your own initiative and you are solely responsible for complying with applicable local laws.

    Miscellaneous: You may not use any Content or any copy or adaptation of such Content, in violation of any applicable laws or regulations, including without limitation United States laws and regulations.

    If any of the provisions of these Terms of Use are held by a court or other tribunal of competent jurisdiction to be void or unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary and replaced with a valid provision that best embodies the intent of these Terms of Use, so that these Terms of Use shall remain in full force and effect. Thank you to A pp le I n c. for the majority of this verbiage. We love them and could not get by without them. Do good, buy a Mac. These Terms of Use constitute the entire agreement between you and Charles Anthony with regard to your use of the Site, and any and all other written or oral agreements or understandings previously existing between you and Charles Anthony with respect to such use are hereby superseded and cancelled. Charles Anthony will not accept any counter-offers to these Terms of Use, and all such offers are hereby categorically rejected. Charles Anthony’s failure to insist on or enforce strict performance of these Terms of Use shall not be construed as a waiver by Charles Anthony of any provision or any right it has to enforce these Terms of Use, nor shall any course of conduct between Charles Anthony and you or any other party be deemed to modify any provision of these Terms of Use. These Terms of Use shall not be interpreted or construed to confer any rights or remedies on any third parties.

    Feedback and Information: Any feedback you provide at this site shall be deemed to be non-confidential. Charles Anthony shall be free to use such information on an unrestricted basis.

    The information contained in this web site is subject to change without notice.